About Us
Welcome to Centric Home Improvements Ltd
Here at Centric Home Improvements our mission is to help improve customers’ homes, not just aesthetically but also more energy efficiently. Our passion is focused on delivering exceptional customer service through our customer centric approach. To deliver installation excellence that meets the demands of the 21st century customer.
We are proud of our sales approach in allowing the customer to make informed decisions based on informative and regulatory information provided by ourselves. At Centric we always deliver a fair and honest quote right from the start. Our sales approach is 100% non-pressured, informative and most important of all, HONEST from start to finish.
We were recently awarded a Gold Trusted Service Award from independent accreditation organisation FEEFO. This is the second consecutive year in which we have received this accolade following previous success in 2022. Based on positive customer feedback, this prestigious recognition is testament to the outstanding levels of customer service we provide to all our customers.
Our commitment to quality extends beyond just our products; it’s about creating an experience that leaves every customer feeling valued and satisfied. We understand that home improvement projects are significant investments, and we aim to make the process as smooth and reassuring as possible, from the initial consultation to the final installation.
As we continue to grow and evolve, we remain dedicated to upholding the high standards that have earned us the trust and loyalty of our customers. Whether it’s through innovative energy-efficient solutions or our transparent and supportive sales process, Centric Home Improvements is here to help you enhance your home in the best way possible.
The Brands we work with at Centric
Premium Brands, Quality Suppliers
At Centric Home Improvements we believe in using only the most premium of products. With quality being at the forefront we have trialed and settled only for the finest brands such as Eurocell for our Window frames, Solidor for our solid core doors, Ution cylinders that provide the best in security, YALE for our uPVC products and REAL for our range of Aluminum products such as Bi-Folding doors and windows.
By partnering with these renowned brands, we ensure that every component of your home improvement project meets the highest standards of durability, security, and style. Our commitment to excellence is reflected in our choice of suppliers, giving you confidence that your investment is built to last and perform beyond expectations.
Check out our range of brochures available to download.
Our 6-Step Process
Get in Touch
Either call us on the FREE phone number 0800 111 4112 or simply fill out out contact form and we will be in touch within 24hrs. Our friendly team is always ready to assist you with any enquiries or to schedule a consultation at a time that suits you. We pride ourselves on our prompt and professional service, ensuring that your questions are answered and your needs are met as quickly as possible.
Home Consultation
We will arrange to visit you at your home at your convenience. We will measure all the items that you are looking to revamp and discuss the best options to meet your expectations. Our personalised consultation ensures that every detail is carefully considered, allowing us to tailor our solutions to perfectly fit your needs. This approach not only helps us deliver the best possible results but also provides you with peace of mind knowing that your home improvement project is in expert hands.
Prepare your Quote
We will take the details away and prepare an itemised quotation which we will email you in a PDF document for you to review when it suits you. This transparent approach allows you to see a clear breakdown of costs, ensuring there are no hidden fees or surprises. We aim to make the process as convenient as possible, giving you the time and flexibility to consider your options before making a decision.
You Decide
When you're happy and you have decided to make the move we will arrange to complete the order with you should you choose Centric as your company of choice. We pride ourselves on a no-pressure approach, ensuring you have all the time and information you need to make the right decision for your home. Our team is here to support you every step of the way, making the process as smooth and straightforward as possible.
Survey
One of our MTC qualified fitters will conduct a home survey to ensure the correct measurements and advise of the installation process within 1 week of the order being placed. This thorough assessment guarantees that every detail is accounted for, allowing us to deliver a seamless and precise installation. Our commitment to accuracy and professionalism ensures that your home improvement project is completed to the highest standards from start to finish.
Installation
Generally within 4-5 weeks of the order being placed we will aim to complete the installation subject to your availability. We will always do what we can to work around you. Our team strives to minimise any disruption to your daily routine, ensuring a smooth and efficient installation process. We take pride in delivering high-quality workmanship, with a focus on meeting deadlines and exceeding your expectations.
Trustmark Endorsed
At centric home improvements we believe in giving our customers complete peace of mind. That is why we have gone through the process of acquiring the Trustmark accreditation which is the only endorsement recognized by our government. This accreditation assures our customers that we meet the highest standards in quality, safety, and professionalism across all our services. By choosing a Trustmark-endorsed company, you can be confident that your home improvement project is in safe and reliable hands.
Our Fitters
All our Fitters work solely for Centric and we ensure that our teams are MTC qualified which means all our fitters have passed the CERTASS qualification to install windows and doors.
All our fitters have at least 15 years experience within the industry and play a vital part in delivery our promised high quality of installation.
Our commitment to quality doesn’t end with the products we supply; it extends to the people who install them. By employing only highly experienced and qualified fitters, we guarantee that every installation is carried out with the utmost precision and care, ensuring that your home improvements not only look great but are built to last.
Our fitters are dedicated to providing exceptional customer service. They understand the importance of treating your home with respect, maintaining a clean and tidy work environment, and completing the job to the highest standards. With Centric, you can trust that your installation will be handled by professionals who take pride in their work.
Frequently Asked Questions:
What is the mission of Centric Home Improvements?
Centric Home Improvements is dedicated to improving customers’ homes both aesthetically and energy efficiently, with a focus on delivering exceptional customer service through a customer-centric approach.
How does Centric Home Improvements approach sales?
Centric Home Improvements offers a fair and honest quote from the start, with a 100% non-pressured, informative, and honest sales approach.
What recent awards has Centric Home Improvements received?
Centric Home Improvements was awarded a Gold Trusted Service Award from Feefo for two consecutive years, recognising their outstanding levels of customer service.
Who conducts the consultations for home improvement projects?
Centric Home Improvements does not employ sales staff; instead, the business owner personally visits each customer to provide a first-class consultation.
Which brands does Centric Home Improvements work with?
Centric Home Improvements uses premium products from top brands like Eurocell, Solidor, Ultion, YALE, and REAL, ensuring high quality and durability.
What qualifications do Centric Home Improvements’ fitters have?
All fitters at Centric Home Improvements are MTC qualified, having passed the CERTASS qualification to install windows and doors.
How experienced are the fitters at Centric Home Improvements?
Every fitter at Centric Home Improvements has at least 15 years of experience in the industry, ensuring high-quality installation.
Is Centric Home Improvements Trustmark endorsed?
Yes, Centric Home Improvements has received the Trustmark accreditation, the only endorsement recognised by the UK government, ensuring quality and reliability.
Does Centric Home Improvements offer guarantees on their products?
Yes, Centric Home Improvements provides a 10-year guarantee on their composite doors, along with a CERTASS Certificate upon installation.
What financing options does Centric Home Improvements offer?
Centric Home Improvements offers 0% Flexible Finance options and a Price Beat Guarantee, making it easier for customers to invest in their home improvements.